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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dexter Carlo

July 8, 2026

5  out of  5
rating by Dexter Carlo
"Ashton is wonderful."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Meghan Bona

June 25, 2026

5  out of  5
rating by Meghan Bona
"I had a great experience meeting with Mary Alice. She was very knowledgeable and took the time to explain all of my options. Her office staff was very friendly and welcoming. I would definitely recommend her to anyone looking for insurance."
We responded:
"Thank you for your kind review of State Farm Agent Mary Alice Ubal’s Team. We appreciate it!"
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Jodi Hamernik

June 23, 2026

5  out of  5
rating by Jodi Hamernik
"Very quick and efficient"
We responded:
"Thank you for the 5-star review, Jodi! Here on State Farm Agent Mary Alice Ubal’s Team, we are proud to serve our community and appreciate your recognition. "
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Janine Berger

June 22, 2026

5  out of  5
rating by Janine Berger
"Ashton helped us with renter's insurance while we still lived out of state. He patiently explained the process, the policy options so we could understand and choose. Ashton was incredibly kind and helpful. We will contact Ashton again when it's time to add our car insurance, for sure!"
We responded:
"Thank you for taking the time to leave such a great review, Janine. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Sarah Jackson

June 18, 2026

5  out of  5
rating by Sarah Jackson
"Ashton really helped me with a cracked windshield replacement. He handled everything perfectly, answered all my questions and even scheduled the appointment for the replacement tech to come to my house! On top of that- I had no cost for the replacement, on top of my already amazingly low monthly rate! Top tier customer service, thanks Ashton and State Farm!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Mary Alice Ubal’s Team. "
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Ron and Renee Bellamy

June 18, 2026

5  out of  5
rating by Ron and Renee Bellamy
"Mary Alice is extremely knowledgeable and professional. Yet, she is engaging and helps you to feel comfortable. Mary Alice goes over your profile in depth and provides information on what Insurance products you could benefit from. My husband and I really enjoy our annual account reviews with Mary Alice and we recommend her Agency to everyone we know. Continued Success Mary Alice and The Team-Great Job👏🏾👍🏾!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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John Faggiano

June 15, 2026

5  out of  5
rating by John Faggiano
"Amazing staff that paid attention to detail . I highly recommend Mary Alice and her staff."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Mary Alice Ubal’s Team. "
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FireUpTheGrill

June 12, 2026

5  out of  5
rating by FireUpTheGrill
"Fast and friendly customer service!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Mary Alice Ubal’s Team. "
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ArchAngel

June 6, 2026

5  out of  5
rating by ArchAngel
"State Farm is an excellent insurance company. My family has been dealing with them for over 35 years and I myself have been happily dealing with the first almost 5 years."
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Kim Hill

May 13, 2026

5  out of  5
rating by Kim Hill
"Very great and thorough job making sure we have the appropriate coverage"
We responded:
"Thanks so much for the fantastic rating, Kim! We are so glad you had a positive experience with us here on State Farm Agent Mary Alice Ubal’s Team. If there is anything we can do for you in the future, just give us a shout! "
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music stuff s

May 11, 2026

5  out of  5
rating by music stuff s
"It was a pleasure talking with Alyssa. As a new customer coming on board Alyssa made you feel like family. Like you have been with the company for years. Glad to be part of this company. Alyssa deserves a 10 Star rating and your company is glad to have her working there. Thank you again. Rick"
We responded:
"music, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Mary Alice Ubal’s Team here in our Depew office. "
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Steven Easley

May 9, 2026

5  out of  5
rating by Steven Easley
"I found Mary Alice Ubal, State Farm I surance Representative, to be very personable, professional, and informative during our phone conference. She made me aware of eligible items I was missing out on and fully explained my existing policies."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Mary Alice Ubal’s Team. "
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Rebecka Lyn

April 30, 2026

5  out of  5
rating by Rebecka Lyn
"Ashton was very patient and helpful."
We responded:
"Rebecka, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Ron Bullaro

April 29, 2026

5  out of  5
rating by Ron Bullaro
"The agents at this location are great. They go the extra mile to find answers to your questions. Unfortunately due to State Farm's offerings changing where they are no longer offering "Withdrawn from Use" I did end up changing my auto insurance, but it was not a reflection of the agents. Even when I let them know that I switched, they did provide me additional information and I am still maintaining my Home Owners Insurance with them."
We responded:
"Ron, thank you for your wonderful review of State Farm Agent Mary Alice Ubal’s Team!"
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Myra Feather

April 27, 2026

5  out of  5
rating by Myra Feather
"Ashton is great and went the extra mile. Making it convenient and great adjusting to a tax accountant’s schedule in tax season. Thank you! You are the best!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Mary Alice Ubal’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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bernice montaague

April 24, 2026

5  out of  5
rating by bernice montaague
"Great service. Been with State Farm over 26 years. Worked with Mercades very knowledgeable and attentive. She resolved all our needs patiently in ONE call. Proud to work with her and our State Farm Agent"
We responded:
"Wow, thank you for the 5-star review, bernice! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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James Salibrici

April 21, 2026

5  out of  5
rating by James Salibrici
"Always friendly and professional service at this insurance agency. Love them"
We responded:
"We are grateful for your 5-star review, James! Thanks for taking a moment to share your positive rating of State Farm Agent Mary Alice Ubal’s Team here in Depew . "
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nathan aldinger

April 17, 2026

5  out of  5
rating by nathan aldinger
"⭐⭐⭐⭐⭐
Ashton Decaro is an outstanding insurance representative!
I recently worked with Ashton to secure excellent rates on both my renters insurance and auto insurance. He took the time to thoroughly understand my specific situation and needs, then suggested smart, tailored options without ever pushing anything unnecessary. His recommendations were spot-on, and he saved me money while making sure I had solid coverage where it actually mattered.
What really stands out about Ashton is how knowledgeable and authentic he is. He genuinely cares about doing right by his clients and has a real passion for his profession. You can tell he’s not just trying to make a sale — he’s truly invested in helping people protect what matters most.
I’ve already recommended him to friends, and I’m looking forward to working with him again soon on my homeowners policy. If you’re looking for an insurance rep you can actually trust, Ashton Decaro is the guy. Highly recommend!"
We responded:
"Thank you for the fantastic review, nathan! We are always here to help with your insurance needs here in Depew . "
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Mone Carmichael

April 15, 2026

5  out of  5
rating by Mone Carmichael
"I had the pleasure of working with Felicia to help me get my policy started. She was very informative and helpful with the process. The follow up emails and documents came very quickly I was very pleased with the process & my new policy"
We responded:
"Wow, thank you for the 5-star review, Mone! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Timothy Booth

April 9, 2026

5  out of  5
rating by Timothy Booth
"I have been insured with State Farm since 1994. I have my car and house insurance with them. I have had a great experience with there service. I also like that my agent has a physical address locally."
We responded:
"Timothy, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Bryan Clayback

March 31, 2026

5  out of  5
rating by Bryan Clayback
"I want to express my fabulous meeting with State Farm agent Mary Alice and her expertise with regards to my life insurance policy I have had for 35 yrs thus far. She explained things thoroughly and took time to answer all questions. In addition she provided information to my inquiries about auto insurance. My overall experience with my new agent was excellent. I would highly recommend anyone even just interested in the variety of things her State Farm could offer and assist in setting up policies."
We responded:
"Thank you so much for the 5-stars, Bryan! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Annette Ford

March 31, 2026

4  out of  5
rating by Annette Ford
"Very informative and caring always there to help"
We responded:
"Thank you Annette for taking your time to leave a five star review of your experience at the Mary Alice Ubal Insurance Agency! We value our customers and providing them the coverage that matters most to them as we do truly care about you!"
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Matt McCoy

March 31, 2026

5  out of  5
rating by Matt McCoy
"The customer service is great and the agents make everything easy to understand."
We responded:
"Thank you so much for the 5-stars, Matt! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Mary Alice Ubal’s Team anytime."
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Donna

March 30, 2026

5  out of  5
rating by Donna
"Mary Alice was so friendly and took the time to go over my policy in detail and let me ask as many questions as I wanted. Felt more like talking to a friend than an insurance agent. Would highly recommend to anyone who is looking for someone who cares more about the person and their needs than just selling insurance."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Depew to know that you had such a wonderful experience with us here on State Farm Agent Mary Alice Ubal’s Team."
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Dave Wieczorek

March 24, 2026

5  out of  5
rating by Dave Wieczorek
"Ashton did a great job. Very easy to work with."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Mary Alice Ubal’s Team! We deeply appreciate your kind words here in Depew . "